Impact Study
How Discovry is being used to gather compliant evidence and streamline fraud investigations.
Challenge
Collecting evidence in a compliant manner
A large insurance company in the Nordic countries (who wish to be anonymous in this case) needed a better way to secure evidence from social media platforms.
They often work with fraud cases where they find pictures on Facebook or other social media accounts of people who claim not to be able to work. But on social media, they share photos while skydiving, renovating their homes, or doing other activities that show they are not telling the truth.
Before Paliscope, the insurance company was taking screenshots from social media as evidence of their findings. However, they had no way to prove in a courtroom or for legal departments where and when they took the screenshots.
This caused a problem because if their evidence ended up in court – it would easily become disregarded.
Solution
Automated audit trail, hash value, and timestamp with Discovry
The investigators at the insurance company contacted us to see if our platform matched their needs to collect evidence in a compliant manner. They started with a trial of Discovry, and since then, they have implemented Discovry in the Nordic countries they cover.
Discovry has an embedded audit trail function, and every single piece of evidence they collect gets automatically hashed and timestamped. This means they no longer have to convince someone that they have taken a screenshot at a certain point; they can now just hand over the proof.
They also use Discovry to structure their cases in cards. So when it´s time to investigate a company or a person, they already know what information they need to gather and what evidence they need to secure. The structure helps them streamline their investigations, be more effective in their process, and ensure they never miss important information.
Read more about Discovry here
Discovry meets the high demands and criteria for collecting and securing OSINT evidence today. It’s the most comprehensive tool and the market where you can say that you have collected evidence correctly, and it gives you an audit trail to prove it. It´s a core capability for investigations, and we would not be able to do our work with OSINT collection without it.
graphic_eq – Anonymous investigator at large insurance company in the Nordic countries
Result
Streamlined and compliant investigations
With the help of Discovry, all the evidence they gather is admissible in a legal context and follows the relevant laws, rules, and regulations. They have also saved recourses and budgets by streamlining their cases and working more efficiently with their cases.
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